Customer Reviews
At Fat Matt Roofing, our customers are our friends and neighbors. We work hard to earn your business and we stand by our work. Here are some of our reviews and comments from past customers:
We had a great experience with Fat Matt’s Roofing. Mr. Alex Warren visited us and handled everything. He was polite,... read more professional, and extremely well-versed in every aspect of the roofing process. The project was scheduled and completed on time and the roofers did a GREAT job. We enthusiastically recommend Fat Matt’s Roofing to anyone who has roofing issues. Contact Alex Warren at Fat Matt’s and he will insure that your roofing needs are handled expertly.Alan and Pat Stafford - Merkel. read less
Pat S.
28/03/22I called and they came out quickly, assessed what needed to be looked at and came out the next week... read more to fix my roof! From my roof to my fathers roof, Fat Matt Roofing is AWESOME! read less
Angela S.
21/09/20These guys are amazing!! They were very prompt and got the job done in one day. They did repairs and... read more reroofed my garage roof. If you ever need work done give Corey Taylor a call and he’ll help you with all your needs. Thank you for everything you have done for me!! read less
Christina I.
15/03/22I met Alex Warren when I went to check on a client’s parents home after the recent hailstorm we had.... read more The client lives 9 hours away and could not get back to secure and cover the broken skylights. Alex was at the house leaving a card for the roofing company he works for when I drove up. He went ABOVE AND BEYOND without even having my client’s business yet! He assessed the roof and also covered and secured all of the skylights. He did not have to do a thing, but saw a need and took care of it! I HIGHLY recommend Alex and Fat Matt Roofing in Abilene. I told Alex he was my knight in shining “roof” armor! Thank you again Alex for going the extra mile! read less
Cathy R.
22/05/21We have had the owner and guys from Fat Matt out a couple of times for roof repair and they... read more have gone out of their way for us every single time. They are fantastic. These guys are quick, honest, professional, and very kind. Highly recommend them for any and all roof related needs! read less
Angela R.
01/06/21Fat Matt knows what they’re doing. I was unsure of how the process of replacing my roof worked... but they... read more were very helpful and made it all a breeze. Highly recommend!!!! read less
Zane P.
08/04/21Vernon Rodgers from Fat Matt's Roofing is incredible--professional, reliable, and transparent. This visit was my second interaction with Mr. Vernon... read more Rogers. I had another mishap that resulted in a visible damage to my roof. Shortly after contacting Vernon, he was at my house to assess the problem. He informed me that the damage to my roof was not as bad as it looked from ground level. He informed me of his plan of action to repair my roof. Though his schedule was full, he returned the very next morning and completed the needed repair of my roof. He provided me with before and after photos of the roof repairs. He kept me informed as to what he would need to do and what supplies would be needed to repair the roof. With rain in the forecast only 2 days away, I was so pleased that Vernon cared enough to squeeze my roofing problem into his busy schedule. Two times I have called on Vernon when I was in dire need of roof repair, and both time he came through for me. He is professional, prompt, and courteous. His performance is always above and beyond my expectations. I am beyond satisfied with Vernon’s craftmanship. He displays a level of care and concern for his customers that is unapproachable by others within the roofing industry. That speaks volumes about his character and work ethic. Vernon will always be my first pick for any roofing repairs. I recommend him, without question, because of his immediate response time and sense of urgency with all problems presented to him. His performance amazes me. read less
Dad
08/03/22So thankful for the help and guidance from Alex! He walked me through the insurance claim, made picking a new... read more roof easy, and was excellent at communicating through the entire process. He took care of my family as if he was caring for his own and I highly recommend this company! read less
Ashley H.
05/01/22A great big Thank you Fat Matt Roofing! Oct 11, 2021, I noted a couple areas on roof sticking... read more up that needed attention before getting any worse, as expecting weather blowing in this week. Called first thing this morning, and within minutes the field representative, Cody N from Fat Matt Roofing - put me on his schedule for early today. He show'd up a little early and was prepared to fix and repair right away. Reset some nails where applicable and re-apply shingle sealant. Additionally, Cody took the time to look at another area that I thought looked suspicious, and put my mind at ease.What a blessing this company is and in fact DID NOT CHARGE for this much needed service! I would not hesitate to call them again. Lee from Abilene read less
Robert L.
11/10/21I'm in the process of selling my home and coming down to the wire I reached out the Cody and... read more Greg with Fat Matt in Abilene and they pushed to get my roof replaced an entire week early to ensure I was able to meet my closing date on my house! Extremely grateful for the work and support they provided. I would HIGHLY recommend these guys to anyone needing roof work done. Extremely professional, responsive and courteous through the entire process. read less
Justin D.
13/07/20Alex Warren with Fat Matt was incredible to work with on my roof. Alex was always easy to reach... read more on the phone, weekends and nights included. He helped walk me through the process from beginning to end. The crew also did a great job on the roof. The crew noticed both wind turbines had small defects on the blades (which I didn't notice) and the following day Alex came out and replaced both of them. I definitely recommend them to anyone needing roof repairs. read less
Todd
24/06/21Fat Matt Roofing in Lubbock did an incredible job for me. The customer service is second to none. I especially... read more appreciate Rudy Martinez for his professionalism. read less
Bill W.
06/05/22I stopped by Fat Matt Roofing today on my lunch break to ask about getting the vent turbines on my... read more roof repaired or replaced. They took all my info, went to the house, and fixed it while I was still at work. When they called me back to let me they had replaced the old worn out turbines they let me know I would not be charged anything for the service or the parts and wished me happy holidays! This is a level of kindness I'm not used to. Thank you Fat Matt Roofing! read less
Nick M.
19/11/21They came pretty much right away. I showed him some stains on my ceiling and he went up on the... read more roof and I was thinking I hope I don’t need major repairs (first time home owner). When he came back down he said he sealed a few places he could see were leaking and said I didn’t need any repairs right now. It takes a very honest person to come look at your roof, seal a few leaks and let you know you don’t need any repairs right now. Plus he did this for free!! Thank you so much Michael Fry! I will be calling you when I do need repairs. read less
Dolly G.
19/01/21Alex Warren and the Fat Matt team were awesome to work with. Alex was very professional, honest and trustworthy. ... read more He was always available to answer my calls and questions no matter what time I called. The new roof looks great. Even after completion Alex personally came back to make sure we were satisfied and is diligently working with the insurance company to recover additional costs incurred. Extremely satisfied with the service and highly recommend Alex and Fat Matt Roofing!! read less
Susan L.
24/08/21They were excellent, very professional. The customer service was impeccable. Can not wait for an estimate to get the facia... read more repair on my house. I would and have recommended them to others. read less
Shannon H.
08/05/21Our roof, which we had repaired 2 years ago by a different company, started leaking from all the rain we've... read more been having lately. We called Alex with Fat Matt Roofing and he came over to inspect it the same day. We are grateful for his prompt service and help! read less
Christine M.
23/05/21