At Fat Matt Roofing, we are committed to ensuring compliance with messaging regulations and protecting the privacy of our customers. Below is a detailed description of our opt-in process for text messaging.
Opt-In Overview
Customers may opt in to receive messages from Fat Matt Roofing by texting a specific keyword to our toll-free number. This process ensures customers explicitly agree to receive communications and are informed about the type and frequency of messages they will receive.
Opt-In Process Details
- Initial Contact: Customers are invited to opt in to receive messages by texting a specific keyword (e.g., “START” or “YES”) to our toll-free number: +1-844-414-1512.
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Confirmation Message:
Once a customer sends the keyword, they receive an automated reply confirming their opt-in and providing:
- A confirmation of their subscription to messages from Fat Matt Roofing.
- The type of messages they can expect (e.g., promotional offers, appointment reminders).
- Instructions for opting out (e.g., “Reply STOP to unsubscribe”).
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Sample Messages:
- Opt-In Invitation: “Welcome to Fat Matt Roofing! Reply ‘YES’ to opt in to receive updates and offers. Msg & Data rates may apply.”
- Opt-In Confirmation: “Thank you for subscribing to Fat Matt Roofing! You’ll receive updates and offers. Reply STOP to cancel or HELP for assistance.”
- Opt-Out Process: Customers can opt out at any time by replying with the keyword “STOP.” Upon opting out, they receive a confirmation message stating they will no longer receive messages from Fat Matt Roofing.
- Record Keeping: We maintain records of all opt-in and opt-out requests, including timestamps and message content, to ensure compliance with messaging regulations.
Privacy Statement
Fat Matt Roofing respects customer privacy. All data collected during the opt-in process is used solely for delivering the requested services and will not be shared or sold to third parties.
Contact Information
For any questions or concerns regarding our opt-in process, please contact us at info@fatmattdoesthat.com or call us at +1-325-704-5139.
